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  • How do I manage my orders?
    You can manage your orders through your vendor dashboard.
  • How do I become vendor on your eShop Naija?
    To become a vendor, you must first sign up on the eShop Naija website. 1. After signing up, Log in to the website. 2. Click on "Sell" on the homepage, a pop up window will appear, 3. Click Sign up and fill the necessary details on the vendor's application form and submit 4. Go to your profile/account, click on My Subscriptions and choose your preferred vendors pricing plans which ranges from Free plan to diamond. 5. Wait for approval to start selling.
  • How do I sell my products?
    To sell your products, you will need to create a vendor account and follow the on-screen instructions.
  • What are the fees associated with selling on your platform?
    Our fees vary depending on the plan you choose. Please contact us for more information.
  • How do I create an account?
    To create an account, simply click on the "Sign Up" button and follow the on-screen instructions.
  • What is a multi-vendor store?
    A multi-vendor store is an online marketplace where multiple sellers can showcase and sell their products or services on a single platform.
  • How do I contact customer support?
    You can contact our customer support team by through our live chat support or Contact Us form.
  • What payment methods do you accept?
    We accept cards payments, Bank Transfer, Opay, e-Naira Wallet, Quickteller, Google Pay, and QR.
  • What is your return policy?
    However, perishable goods and intimate wears cannot be refunded. You can initiate returns within 7days of receiving your order. All returned items must be well packed in its original packaging. Please check the specific product page for more details.
  • What are your shipping costs and times?
    Shipping costs and times vary depending on the seller and the shipping address. Please check the specific product page for more information.
  • How do I search for products?
    You can use the search bar at the top of the page to search for specific products or browse through our categories.
  • How do I checkout?
    To checkout, click on the "Checkout" button and follow the on-screen instructions. You will need to provide your shipping information.
  • How do I add products to my cart?
    To add a product to your cart, simply click on the "Add to Cart" button.
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